Privacy Policy

Last updated: 18 mars 2026

At Adexia, protecting your personal information is a strategic priority. We are committed to ensuring transparency, security, and compliance with applicable laws in both Canada and the European Union.

1. Data Controller

Adexia is responsible for the personal data it collects and processes.

Contact details:
Adexia
7236 Waverly Street, Suite 211
Montreal (Quebec) H2R 0C2
Canada
Phone: +1 514 571 0128
Email: contact@adexia.ca

For any questions regarding data protection, you may contact us at this address.

2. Data Collected

We only collect data that is necessary for our operations, including:

a) Identification data

First name and last name

Email address

Phone number

b) Professional data

Company name

Job title

c) Technical data

IP address

Browser type

Browsing data (cookies, pages visited)

3. Purpose of Data Collection

Your data is used to:

  • Provide our services
  • Respond to inquiries
  • Manage customer relationships
  • Improve user experience
  • Comply with legal obligations

 

Send communications (with consent where required)

4. Legal Basis for Processing (GDPR)

For users located in France and the European Union, processing is based on:

  • Consent (e.g., newsletters)
  • Performance of a contract
  • Legal obligations
  • Legitimate interest (e.g., service improvement)

5. Data Sharing

We never sell your data.

Your data may be shared only with:

  • Technical service providers (hosting, marketing tools, CRM)
  • Partners when necessary to deliver services
  • Authorities, if required by law

 

All partners are required to meet high standards of security and compliance.

6. International Data Transfers

As a Canadian company serving clients in France, some data may be transferred outside the European Union.

In such cases, we implement appropriate safeguards

7. Data Retention

Data is retained only as long as necessary:

  • Client data: duration of the contract + legal obligations
  • Marketing data: until consent is withdrawn
  • Technical data: limited duration (cookies, logs)

8. Security

We implement robust technical and organizational measures:

  • Restricted access to data
  • Secure hosting
  • Regular backups
  • Monitoring of access and activities
  • Protection against unauthorized access

9. Your Rights

Depending on your jurisdiction (Canada / EU), you have the following rights:

  • Access to your data
  • Correction
  • Deletion
  • Restriction of processing
  • Data portability (GDPR)
  • Withdrawal of consent
  • Objection to processing

 

To exercise your rights: contact@adexia.ca

10. Cookies

We use cookies to:

  • Ensure proper website functionality
  • Analyze traffic
  • Improve user experience

 

You can manage your preferences through your browser settings.

11. Governing Law

This policy is governed by:

  • The laws of Quebec and Canada (including Law 25)
  • The General Data Protection Regulation (GDPR) for European users

12. Changes

Adexia reserves the right to modify this policy at any time. Any updates will be published on this page with a revised date.